As an essential business, we are open and ready to serve you!
We are currently offering limited lobby services by appointment only. As we continue to monitor the impact of COVID-19 on our communities, we recommend that you use our drive-ups or utilize our free digital products to bank from the comfort and safety of your own home.
Our drive-ups are open during regular business hours at all 6 locations. Please contact us by phone, email, or online and mobile messaging for assistance or to schedule an appointment.
Steps We’re Taking to Safeguard Our Team and Customers
Our top priority is the health and safety of our communities, customers, and team members, and ensuring our ability to continue to serve you. Upon reopening our lobbies, we will take precautions to minimize health risks associated with COVID-19, including:
- Germ shields at teller windows and pods
- Hand sanitizer stations
- Floor graphics to monitor lobby traffic
- Following 6 ft. social distancing guidelines
- Additional disinfecting measures
- Encouraging the use of our drive-ups and free digital banking products
- Recommending the use of face masks
Supporting Our Communities
Our mission at HHSB is to give back to the communities we serve. In addition to our regular community support, we are proud to announce that we have donated $10,000 to the Montgomery County Community Foundation's COVID-19 Emergency Assistance Fund. 100% of donations to this fund will be granted to local nonprofits for emergency assistance relief in the areas of food, child care, and healthcare. The MCCF is working continuously to identify the areas of greatest need in our community. We are confident that our donation will make an immediate impact where it’s needed most.
HHSB Customer Assistance
We realize during these trying times that some of our customers are going to face financial hardships. We encourage you to give us a call if you have any questions or need assistance with your payments or accounts.
HHSB will be extending our help to impacted customers through July 4, 2020, by offering the following:
- Consumer and Auto Loans may be eligible for 60-day payment deferment
- Mobile Deposit fees will be waived until July 4, 2020
- Remote Deposit Capture fees will be waived until July 4, 2020
- Early CD Penalty withdrawal fees will be waived until July 4, 2020
PPP Loan Forgiveness Guidance
The SBA and the U.S. Department of the Treasury recently published the PPP Loan Forgiveness application with detailed instructions. Based on current guidelines, we have provided the resources below to help you prepare for the forgiveness stage of your PPP loan. Please note: The forgiveness process and forms have not been finalized and are subject to change. Our team continues to interpret the evolving guidelines and will provide you with any updates as new information becomes.
Remember, we are in this together. We will continue to be here for you throughout the loan forgiveness process. If you have any questions or need assistance, please call 765-942-0125 or email Chief Lending Officer Trent Smaltz at tsmaltz@myhhsb.com.
Anytime Banking:
We encourage you to utilize our free online, mobile, text and voice access banking products, or call our Virtual Branch during regular business hours to fulfill your banking needs from the comfort and safety of your own home!
Beware of Coronavirus Scams
HHSB will never call/email you and ask for any personal identification information
- Do not reveal any financial information or identification information in any emails that you might send or respond to
- Exercise caution with emails that have a COVID-19 subject line, attachment or hyperlink
- Be weary of social media pleas, texts or calls related to COVID 19
- Verify a charity’s authenticity before making any donations
- Contact us directly at 765-942-0125 about any suspicious emails, calls, or texts
